Effective for www.astrologystarts.com and its associated social media platforms, including YouTube, Facebook, and WhatsApp etc.
1. Nature of Services
www.astrologystarts.com is a knowledge-based blog platform that provides consultancy and spiritual services related to Astrology, Numerology, Palmistry, and other Vedic remedial sciences.
We are not a payment gateway or e-commerce platform. All services are rendered personally and must be confirmed via direct contact through the details provided on our Consultancy Page.
2. Service Delivery & Time Slots
- Once payment is made, time slots will be allocated based on the availability of Guru Ji.
- Due to high demand, consultation slots may take 7 to 10 days to be scheduled.
- The timeline for service delivery is approximate and may vary based on external circumstances and workload.
3. Cancellation & Refund Eligibility
Refunds and cancellations are strictly governed by the following conditions
a) Consultancy & Reports
- No refund will be issued once your report or service has entered the processing stage (i.e., assigned to Guru Ji).
- No refund is granted once a consultancy session has been delivered, regardless of user satisfaction.
- Cancellations or refund requests must be made within one (1) hour of payment and are subject to approval at our sole discretion.
b) Call with Astrologer
- No refund if the user misses the scheduled call, or provides incorrect or unreachable contact details.
- Users must ensure they are available and reachable at the confirmed appointment time.
4. Incorrect or Misleading Information
- Users are solely responsible for providing accurate and complete information.
- No refund will be issued for reports or consultations based on incomplete, incorrect, or misleading data.
- In case of an error in submitted data, you must contact us within one (1) hour of placing the order.
5. Double Payments or Technical Errors
- If a double payment or any other verifiable technical error occurs, the excess amount will be refunded in full, without deductions.
6. Spiritual Disclaimer
- All services are spiritual in nature and do not replace medical, legal, psychological, or professional advice.
- The website makes no guarantees regarding the success of remedies such as gemstones, Rudraksha beads, mantras, dhyanas, or pranayamas.
- No refunds shall be given on the basis of outcome dissatisfaction.
- For more, refer to our Disclaimer Page.
7. Right to Cancel Orders
Astrologystarts reserves the right to cancel or refuse any service request under the following conditions:
- Unavailability of a time slot,
- Errors in service descriptions or pricing,
- Technical failures,
- Misuse or abuse of the services,
- Any reason deemed appropriate by Guru Ji or the Website team.
In such cases, a full refund will be processed if the payment was already made.
8. Refund & Pricing Policy
a) Pricing Transparency
Prices are customised according to the effort, time, and value delivered in each service. These details are clearly mentioned in the respective service descriptions.
b) Schedule of Payments
Some services are bound to specific durations or delivery timeframes, which vary by service type or package.
c) Right to Refuse Service
We reserve the right to deny service to anyone suspected of misuse or exploitation of the spiritual or advisory nature of our offerings.
9. Contact for Disputes or Queries
If you have any concerns or disputes related to cancellation, refunds, or payments, you may reach us at:
📧 astrologystartshelp [at] gmail.com
This Cancellation & Refund Policy is designed to protect the interests of both the user and the service provider, and to maintain the sanctity of Vedic astrology practices as offered through www.astrologystarts.com.